Service & Safety

Our customers are covered by monitoring of the basic parameters defined individually for each installation (for example: VPN connection, disk space, backup, matrix, etc.). 



Reach the whole country.

Distributed service team.

Fast responce time.

Support even 24h/d.

This solution allows for increased security and better continuity of service provided by ArPACS, preventing failure.


The system sends a test report to the IT staff every time.


As part of the ARPACS, Synektik prefers the following data protection solutions:


  • A firewall that separates the radiology network from other logical networks

  • Separation of devices that make acquisitions into a separate VLAN

  • Antivirus software on endpoint stations and servers

  • Limited Internet access (in consultation with your local IT department)